Shipping policy
Standard shipping
- Flat Rate Standard Shipping - up to 50g: $4 CAD (no tracking)
- Flat Rate Standard Shipping - up to 50g: $10 CAD (with tracking)
- Flat Rate Standard Shipping - over 50g: $12 CAD (with tracking)
- Flat Rate US Standard Shipping - up to 50g: $6 CAD (no tracking)
- Flat Rate US Standard Shipping - up to 50g: $12 CAD (with tracking)
- Flat Rate US Standard Shipping - over 50g: $18 CAD (with tracking)
All orders are shipped from our Victoria production office within 2-4 business days.
Shipping outside of Canada and the US
We do not currently ship internationally.
Delivery times
Please allow at least 2-4 business days for your order to be processed.
Expect longer than normal handling and shipping times while Covid-19 restrictions are in place.
Note: We do not process orders on Canadian statutory holidays or Quebec provincial holidays so that our employees can spend time with their families.
Canada delivery times
| Delivery destination | Delivery time (Estimated)* |
| Ontario | 5-7 business day |
| Quebec | 5-7 business day |
| Nova Scotia | 5-7 business days |
| New Brunswick | 5-7 business days |
| Prince Edward Island | 5-7 business days |
| Newfoundland | 6-8 business days |
| Saskatchewan | 6-8 business days |
| Manitoba | 6-8 business days |
| Alberta | 6-8 business days |
| Yukon | 8-12 business days |
| North West Territories | 8-12 business days |
| British Columbia | 3-6 business days |
How do I change or cancel my order?
Once your order is placed, it cannot be modified or canceled.
What do I do if the order I received is wrong/damaged?
If there is a problem with your order, please email us at hello@harum.shop
Please note that it may take us longer than usual to reply during especially busy periods.